Terms and Conditions

Terms of Use

IMPORTANT:  ALL USERS PLEASE READ THIS SECTION CAREFULLY

 

If you do not agree to the following Terms & Conditions you may not enter or use this Website.

 

ACCEPTANCE OF TERMS AND CONDITIONS

 

Pinoy Great Deals provide you, its Services (herein after referred as "Website") under the following conditions.

 

If you continue to browse and use this Website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and its use by you in relation to this Website. Pinoy Great Deals reserves the right to make any changes to our Terms and Privacy Policy as we see necessary or without prior notification to you. If we do make changes to our Terms of Use and Privacy Policy and you continue to use our Site, you are impliedly agreeing to the Terms of Use and Privacy Policy expressed herein. The following terms and conditions apply to all transactions on Pinoy Great Deals. The placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference. To buy vouchers through this website you must be at least 18 years of age.

 

GENERAL

 

Although the Internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of Pinoy Great Deals and we shall not be responsible for any data lost while transmitting information on the Internet. Pinoy Great Deals shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed to access or use and may discontinue disseminating any portion of information or category of information, may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.

 

TERMS OF SALE

 

• General Terms. You assume the responsibility to review the offers carefully on how you may use and redeem the Vouchers. We offer most Vouchers for use in specific geographic locations and for a limited time only; a Voucher available for use in one city may not be available for use in another location. Therefore, you should be sure you will be able to use the Voucher within the geographic territory where you plan to use the Voucher. We and our Merchants are not responsible for lost or stolen Vouchers. Reproduction of Vouchers is strictly prohibited. All purchases of Vouchers are final.

 

• Voucher Offers Subject to Change. Offers for Vouchers are subject to termination or change at any time by us or our Merchants. We and our Merchants reserve the right to: (i) correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order); (ii) revoke any stated offer (before you conclude a purchase); and (iii) make changes to prices, and Content, descriptions of goods and services, quantity limitations or other information without obligation to issue any notice of such changes.

 

• Additional Terms. Each offer for a Voucher will be subject to additional terms that will apply to you; these terms may include, without limitation, expiration dates, limits on product availability, limits on the number of Vouchers that can be used per customer. Vouchers are redeemable in their entirety and on a one time basis.

 

• Merchants' Responsibility. The Merchants shall be fully responsible for any and all damages, injuries, sicknesses, claims, liabilities and costs suffered by anyone using or benefiting from the use of any Voucher.

 

o Supplemental Terms Regarding Vouchers for Restaurants. The following supplemental terms apply if the Voucher is intended for use at a restaurant. Merchants may determine in their sole discretion whether to accept the use of the Vouchers for alcoholic beverages, or whether to limit the use of the Vouchers to dining on the Merchant's premise.

 

o Vouchers cannot be (i) combined with any other restaurant vouchers, third party certificates, coupons, or promotions, unless otherwise specified by Restaurant or (b) used for taxes, tips or prior balances, unless permitted by the Merchant.

 

• Unredeemed Value. Unless otherwise provided by law, Merchants may determine in their sole discretion whether or not to issue a credit for any unused portion of a Voucher.

 

Rights You May Have under Law for Redemption of Vouchers. The laws of your jurisdiction may allow you to redeem your Voucher for the cash value based on the money you actually paid for your Voucher after the date the Voucher expires; some jurisdictions may also impose dates on which Vouchers expires that may differ from the date stated on your Voucher. If a Merchant has refused to redeem the cash value of your expired Voucher or goes out of business, and if applicable law entitles you to such redemption, then please contact us in writing and we will refund the purchase price. You can contact us online by sending an e-mail to support@pinoygreatdeals.com.

 

Customer Support. If you are having problems with purchasing or obtaining a Voucher that you have purchased, or if you have problems with redeeming your Voucher, please contact our customer support during business hours at support@pinoygreatdeals.com.

 

REGISTRATION. You do not need to register with us to visit the Service; however, you will need to sign up and obtain a user ID from us if you want to purchase Vouchers. If you register with us, you must provide us with a valid email address, password, year of birth and such other information that we may require on occasion to enroll in the Service. Your information must be true, complete and always kept up-to-date. You must be at least 18 years of age and legally capable to enter into contracts. We reserve the right to refuse service or to terminate accounts for any user and to change eligibility requirements at any time.

 

ERRORS, EXPIRATION. We are not responsible for any errors/omissions made by Merchants or if you allow a Voucher to expire. We have no control over and are not responsible for the legality of goods or services offered by Merchants, the ability of any Merchant to complete the sales in accordance with the offers, pricing, availability or quality of the goods or services offered by Merchants. Any dispute over the delivery or quality of the goods or services you acquire via any Voucher is between you and the Merchant. YOU ACKNOWLEDGE AND AGREE TO WAIVE AND RELEASE US FROM ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, LIABILITIES, DAMAGES (ACTUAL AND CONSEQUENTIAL), LOSSES, COSTS OR EXPENSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, DISCLOSED AND UNDISCLOSED RELATING TO SUCH DISPUTE.

 

CANCELLATION. Right to cancel: Once we send you the Voucher, you may cancel the transaction at any time within 5 working days from the day after the day that you receive the Voucher (where a working day is any day that is not a Saturday, Sunday or Philippine public holiday). If you do want to cancel, you must do so by sending us an email to tell us you are cancelling to: support@pinoygreatdeals.com - always provided of course that you have not yet redeemed the Voucher.

PRODUCT AND SERVICE GUARANTEE

 

We at Pinoy Great Deals promises the utmost customer shopping experience. All orders are confirmed with the right amount of shipping charges, so there are no hidden charges when transacting with us. Please feel free to write an email to further enhance our service.

 

EXPORT RESTRICTIONS

 

Product deliveries are only within the Philippines. We do not deliver outside the Philippines.

 

DEFECTIVE GOODS

 

If you think that the product you have purchased is defective we may refer you to the merchant, due to their extensive knowledge of their product. If the merchant agrees that the product is defective, in most cases they will be able to authorize a replacement/repair of the product direct to you. It is therefore imperative that you have made contact with the merchant first. In all instances when contacting a Merchant you must retain the coupon that you are given.

 

LIABILITY

Except as may be implied by law and except in the case of death or personal injury where the Customer is dealing as a consumer, in the event of any breach of these Terms and Conditions by us the remedies to you shall be limited to damages which shall in no circumstances exceed the price of the Goods and we shall under no circumstances be liable for any indirect, incidental or consequential damages

 

FORCE MAJEURE

We will not be under any liability whatsoever in the event that we are prevented or delayed from supplying or making delivery of any goods by any reason or cause beyond our control.

 

SHIPPING AND DELIVERY
 
Pinoy Great Deals delivers nationwide in the Philippines.  Operates 6 (six) days a week.
We currently deliver only in the Philippines for nationwide deliveries we deliver through FedEx/DHL and LBC & other partners
We are unable to process orders for delivery to P.O. Boxes or APOs. Give us details shipping address of the recipient along phone number to avoid delay.
Metro Manila: 7 days delivery. Flat delivery charge for Metro Manila delivery
Same day or next day delivery is not possible during peak season like Valentines, Father's day, Mother's day, Christmas, New year etc. If no delivery date is specified, delivery will be in regular schedule by our dispatch department. Appliances, Furniture, some decorated cakes, and some other items require additional delivery charge & delivery time.
Provinces: Delivery everyday except sundays. 
We deliver Monday however some items are not eligible for Monday deliveries due to courier cost on Monday delivery. Additional fees may apply in some items.

REFUND POLICY Refund Policy is valid if:

 

Duplicate transactions due to system error.

 

Valid Refund is only up until 30 days from the start of the Redemption Period.

 

Approval of Refund requests beyond the specified period shall be SOLELY at the merchants discretion.(DOES NOT APPLY FOR TRAVEL DEALS)

 

Refund policy is invalid if:

 

· The customer just changed minds.

 

· Vouchers are Expired or Unused.

 

If you would like to return an item, kindly send us an email at support@pinoygreatdeals.com within seven (7) days upon receipt of merchandise. One of our Customer Service Representatives will get in touch with you to advise you the specific instructions in returning the goods.

Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, together with a photocopy of the delivery receipt. Shipping and handling charges are non-refundable. Pinoy Great Deals may charge administrative and handling charges depending on the circumstances of the return.

If for any reason you are issued with a refund, please note the following:

 

1. All refunds will be issued to the customers' card account number as used in the original order or deposited to their bank account.

 

2. A refund will usually takes 60 working days to be credited back to the customer's account from processed date. If the refund does not appear on the specified date, please email us at support@pinoygreatdeals.com.

 

3. Goods returned within 7 days upon full receipt will be refunded less of shipping charges. It is the customer's duty to cover cost of shipping when returning the goods to the merchant. If the goods are found to be faulty or they have been damaged by misuse, customer will not be entitled for a refund.

 

INDEMNITY

 

You shall indemnify us against each loss, liability or cost incurred by us arising out of:

 

any claims or legal proceedings which are brought or threatened against us by any person arising from:

 

a) your use of the Service or Website;

 

b) the use of a Voucher;

 

c) the use of the Service or Website through your password; or

 

any breach of this Agreement by you.

 

RESPONSIBILITY: The Merchant, and not Pinoy Great Deals, is:

 

1 the supplier of the Voucher Products, deal text, images and description;

 

2 solely responsible for supplying you with the Voucher Products and for the Voucher Products themselves; and

 

3 solely responsible for redeeming any Voucher you Purchase from us. Any terms or conditions for the product or service that you purchase using our payment facility is strictly between you and the merchant. Pinoy Great Deals shall not be held liable for failure of the merchant to deliver the said product or service as advertised. Furthermore, you hereby release and hold harmless Pinoy Great Deals from all liability arising from the payment you are about to make, as all liability shall reside with the merchant.

 

We do not act as agent for the Merchant. Where a Voucher Product includes the sale and/or supply of alcohol, that sale and/or supply is made by the Merchant and not by us and the Merchant is responsible for complying with all applicable laws relating to that sale/supply. Where a Voucher Product includes the sale/supply of travel services and/or arranges for another person a right of passage, the supply of services and/or arrangements is made by the Merchant and not by us, and the Merchant is responsible for complying with all applicable laws relating to the travel services/right of passage.

 

Restrictions: (i) Reproduction, sale, resale or trade of a Voucher is prohibited. Any attempt to carry out any of these may void the Voucher at our discretion; (ii) The Voucher must be redeemed for Voucher Products. If the Merchant allows the Voucher to be redeemed for goods and services that are not Voucher Products, there will be no entitlement to a credit, cash or new Voucher equal to the difference between the value of the Voucher Products and the value of the goods and services provided by the Merchant to you upon redemption of the Voucher. Also, Vouchers are redeemable in their entirety only and may not be redeemed incrementally.

 

Combination: The Voucher can not be combined with any other promotions, vouchers, third party certificates or coupons or senior citizen discounts.

 

Lost/stolen vouchers: Neither we nor the Merchant are responsible for lost or stolen Vouchers or Voucher reference numbers.

 

Expiry: The Voucher (including, but not limited to, any discounts provided by the Voucher) expires on the date specified on the Voucher.

 

Status of vouchers: All Vouchers are promotional vouchers that are offered for Purchase and are subject to this Agreement and to any terms and conditions of the relevant Merchant.

 

Claiming of physical products at the Pinoy Great Deals Office: We reserve the right to ask for proof of purchase such as physical presentation of the credit card used, government IDs and others, upon claiming of the product at our service center. In case these details can't be provided, the purchase is cancelled and a refund will be processed.

 

Specific Use

 

You further agree not to use the Website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify Pinoy Great Deals against any loss, liability, damage or expense of whatever nature which Pinoy Great Deals or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the Website to send or post any such message or material.

 

RULES ABOUT USE OF THE SERVICE AND THE WEBSITE

 

1 We will use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Service or the Website will be free of faults (or Vouchers will be free of error) and we do not accept liability for any errors or omissions. In the event of an error or fault, you should report it by email to: support@pinoygreatdeals.com.

 

2 We do not warrant that your use of the Service or the Website will be uninterrupted and we do not warrant that any information (or messages) transmitted via the Service or the Website will be transmitted accurately, reliably, in a timely manner or at all.

 

3 We do not give any warranty that the Service or the Website is free from viruses or anything else which may have a harmful effect on any technology.

 

4 Also, although we will try to allow uninterrupted access to the Service and the Website, access to the Service and the Website may be suspended, restricted or terminated at any time.

 

5 We reserve the right to change, modify, substitute, suspend or remove without notice any information or Voucher or service on the Website or forming part of the Service from time to time. Your access to the Website and/or the Service may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore such access as soon as we reasonably can. We assume no responsibility for functionality which is dependent on your browser or other third party software to operate (including, without limitation, RSS feeds). For the avoidance of doubt, we may also withdraw any information or Voucher from the Website or Service at any time.

 

6 We reserve the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of any of this Agreement.

 

YOUR OBLIGATIONS

 

1 Merchant terms: Merchants will have their own applicable terms and conditions, in relation to their own supply of their goods and services, and you agree to (and shall) abide by those terms and conditions. The responsibility to do so is yours alone.

 

2 Accurate information: You warrant that all information provided on Registration and contained as part of your account during the course of this Agreement is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the details in your account.

 

3 Content on the Website and Service and Vouchers: It is your responsibility to ensure that any products, services or information available through the Website or the Service meet your specific requirements.

 

4 Things you cannot do: Without limitation, you undertake not to use or permit anyone else to use the Service or Website:

 

4.1 to send or receive any material which is not civil or tasteful;

 

4.2 to send or receive any material which is threatening, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory of any person, in contempt of court or in breach of confidence, copyright, rights of personality, publicity or privacy or any other third party rights;

 

4.3 to send or receive any material for which you have not obtained all necessary licences and/or approvals (from us or third parties); or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world;

 

4.4 to send or receive any material which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);

 

4.5 to cause annoyance, inconvenience or needless anxiety;

 

4.6 to intercept or attempt to intercept any communications transmitted by way of a telecommunications system;

 

4.7 for a purpose other than which we have designed them or intended them to be used;

 

4.8 for any fraudulent purpose;

 

4.9 other than in conformance with accepted Internet practices and practices of any connected networks; or

 

4.10 in any way which is calculated to incite hatred against any ethnic, religious or any other minority or is otherwise calculated to adversely affect any individual, group or entity.

 

5 Forbidden uses: The following uses of the Service (and Website) and Vouchers are expressly prohibited and you undertake not to do (or to permit anyone else to do) any of the following:

 

5.1 resale of the Service (or Website) or any Voucher;

 

5.2 furnishing false data including false names, addresses and contact details and fraudulent use of credit/debit card numbers;

 

5.3 attempting to circumvent our security or network including accessing data not intended for you, logging into a server or account you are not expressly authorised to access, or probing the security of other networks (such as running a port scan);

 

5.4 accessing the Service (or Website) in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large load on our infrastructure;

 

5.5 executing any form of network monitoring which will intercept data not intended for you;

 

5.6 sending unsolicited mail messages, including the sending of "junk mail" or other advertising material to individuals who did not specifically request such material. You are explicitly prohibited from sending unsolicited bulk mail messages. This includes bulk mailing of commercial advertising, promotional, or informational announcements, and political or religious tracts. Such material may only be sent to those who have explicitly requested it. If a recipient asks to stop receiving email of this nature, you may not send that person any further email;

 

5.7 creating or forwarding "chain letters" or other "pyramid schemes" of any type, whether or not the recipient wishes to receive such mailings;

 

5.8 sending malicious email, including flooding a user or site with very large or numerous emails;

 

5.9 entering into fraudulent interactions or transactions with us or a Merchant (which shall include entering into interactions or transactions purportedly on behalf of a third party where you have no authority to bind that third party or you are pretending to be a third party);

 

5.10 using the Service or Website (or any relevant functionality of either of them) in breach of this Agreement;

 

5.11 unauthorised use, or forging, of mail header information;

 

5.12 engage in any unlawful activity in connection with the use of the Website and/or the Service or any Voucher; or

 

5.13 engage in any conduct which, in our exclusive reasonable opinion, restricts or inhibits any other customer from properly using or enjoying the Website and Service. 

 

SECURITY

 

Security is always our priority. Every time you transact with Pinoy Great Deals you are assured that you are shopping in a secured environment. Before entering our online shopping mall, always need to register and/or login to your account. We further secure your shopping experience with 128-bit encryption.

 

In addition, when you send your debit/credit card information directly to our payment service provider (PSP), which is then processed directly with our Acquiring Bank. Our PSP operates its own set of security and fraud control filters that verifies the cardholder identity in the transaction. Rest assured that all data that is transacted within our website is secured.

 

OTHER TERMS AND CONDITIONS

 

All Vouchers printed from Pinoy Great Deals are promotional certificates that are offered to customers below their face value and shall be subject to the terms and conditions of Pinoy Great Deals and the participating Merchants.  The Merchant is the seller of the goods or services you are purchasing.

 

The holder and issuer of a Merchant Voucher is the Merchant.  As a holder and issuer of the Voucher, the Merchant shall be fully responsible for any and all injuries, illnesses, damages, claims, liabilities and costs suffered by or in respect of a customer, caused in whole or in part by the Merchant, as well as for any unclaimed property liability arising from unredeemed Vouchers.  Merchant Vouchers are redeemable in their entirety only and may not be redeemed incrementally.

 

MODIFIED TERMS

 

Pinoy Great Deals reserves the right at all times to discontinue or modify this Agreement and/or Privacy Policy as we deem necessary or desirable.  Any such deletions or modifications shall be effective immediately upon Pinoy Great Deals posting thereof.